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Bar & Table Service Training Interactive CD Rom
The Bar and Table Service interactive training cd rom disk covers the most important areas of bar skills and procedures necessary to work behind the bar with a high degree of competence, including most of NVQ Level 2. Customer service plays a major part in the training with excellent examples on video clips. Interactive games enhance the subjects of 'stocking shelves and refrigerators', 'Glass service', 'preparation of the bar area' and 'hygiene'. Additional subjects include the preparation of the bar area, maintaining the presentation of the bar area, table service, optics, weights & measures and awareness of drugs. Completion of the multi choice questions will allow the printing of a named certificate. It is highly interactive, with most aspects of media used to enhance the presentation. Sections including 'serving drinks' allow the student or employee to observe the correct procedures for serving drinks and which glasses to use. It is ideal to use as an induction tool for any licensed establishment. It is also ideal as a training presentation aid or for use as evidence of understanding of the subject for a student. The student or employee can print out a certificate as proof of having completed the questions correctly.
A summary of the contents of this interactive Bar and Food Service Training disc is as follows:- Introduction Health & safety Basic guidelines Preparation of the bar area Bottle openers and corkscrews, Pourers, Chopping boards, Knives, Fruit tongs, Ice buckets, Scoops, Tongs, Trays and salvers, Coasters and drip mats, Stocking shelves and refrigerators, Preparing orange and lemon slices Maintain presentation of the bar area Introduction, Remove dirty glasses, Clear and reset tables, Keep bar top clear, Re-stock the bar, Wash and store glasses Table service Introduction and basic guidelines Optics Procedure for changing an optic, Regular optic maintenance Weights & measures Beer & cider, Spirits, Wines Serving drinks All drinks served on request with video and voice over Customer services Introduction, Types of customer, Internal customers, External customers, Service levels, Customer perceptions and requirements, Up-sell, Customer complaints, Do's & don'ts Awareness of drugs Overview Summary Videos Fire, Security, Manual handling, Personal hygiene, Types of customers, Customers do's and don'ts, Glass service Interactive games Hygiene, Preparation of the bar area, Stocking shelves and refrigerators, Glass service Certificate questions Completion will allow the printing of a certificate with your name
PRICE £50.00 per single disk and £5 postage & packing for up to 5 disks, £10 for more than 5 disks. We accept Visa, MasterCard, Discover, and American Express through PayPal.

More Interactive Training CD Roms: Silver Service Food Preparation and Hygiene Bar and Table Service Cellar Work Housekeeping

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Bar & Table Service Training Interactive CD Rom